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Terms of Service

These terms are the agreement between you and ContoZ. In simple words, they explain how ContoZ works, what we expect from everyone who uses it and what you can expect from us.

Effective 17 October 2026 Last updated 17 October 2026

01The agreement

By creating an account or using the ContoZ app or website (the "Service"), you agree to these Terms of Service and to our Privacy Policy. If you do not agree, please do not use the Service.

02Eligibility

  • You must be at least 18 years old and able to form a binding contract.
  • You must provide accurate information, including your own phone number, and keep it up to date.
  • You may hold only one ContoZ account, and you may not create an account for someone else or on their behalf.
  • You may not use ContoZ if we have previously suspended or removed your account, or if the law prohibits you from doing so.

03Your account

You log in with your phone number and a one-time code. Please keep your phone and its screen lock safe, because you are responsible for what happens through your account.

A ContoZ account can be logged in on only one phone at a time. Logging in on a new phone logs the old one out straight away. If you think someone else has got into your account, contact us immediately.

04Pairing

ContoZ is built for exactly two people. To connect, one person sends a request using the other person's ContoZ ID, and the other person accepts it. Pairing is subject to the eligibility rules shown in the app when the request is made.

  • You can be connected with only one person at a time.
  • A connection exists only when both people have agreed to it. Never create a connection with someone who has not freely chosen it.
  • Once connected, the content and features described in the app, including live location if enabled, are shared between the two of you.

05Disconnection and the 15-day grace period

Ending a connection is a decision ContoZ asks you to make together:

  • Request. Either partner can request to end the connection. The other partner can accept or decline. If both of you request it, the connection ends.
  • Grace period. Once both of you agree, the connection enters a 15-day grace period. If the same two people reconnect within those 15 days, your shared content is restored.
  • Permanent deletion. After 15 days, the shared content of that connection is permanently deleted and cannot be recovered. A later connection, with anyone, starts with nothing from the previous one.

If you need to leave a connection and your partner will not respond or agree, or if you feel unsafe, contact support@contoz.app. We will help you end the connection and stop location sharing. If you are in immediate danger, contact your local emergency services first.

06Your content

You own the messages, photos, diary entries, notes and other content you create in ContoZ ("your content"). To run the Service, you give ContoZ a limited, worldwide, non-exclusive, royalty-free licence to store, process, transmit and display your content only to you and your partner, and only for as long as needed to provide the Service. This licence ends when your content is deleted.

You are responsible for your content and confirm that you have the right to share it. We do not claim ownership of your content and we do not use it for advertising.

07Respecting your partner

ContoZ only works when both people trust it. You agree that:

  • You will not use ContoZ to monitor, track or control anyone without their free and informed consent, or to stalk, harass, threaten or coerce anyone.
  • You will not pressure your partner to share their location, photos or anything else they do not want to share.
  • You will not save, copy, forward or publish view-once photos or other private content without your partner's consent, including by photographing the screen with another device.
  • You will respect your partner's decision to decline a request or to end the connection.

08Acceptable use

You must not use the Service to:

  • Break the law, or share content that is illegal, sexually exploits minors, promotes violence or infringes anyone's intellectual property or privacy.
  • Impersonate another person, or create accounts with false or stolen phone numbers.
  • Send spam, malware or anything designed to damage, disrupt or gain unauthorised access to the Service or other users.
  • Copy, hack, overload or misuse ContoZ, or try to get around its safety and privacy protections.
  • Resell, sublicense or commercially exploit the Service without our written permission.

09Fees

If we introduce paid features, we will show the price and terms clearly before you buy, and you will never be charged without making a purchase yourself. Purchases made through the Apple App Store or Google Play are also governed by those stores' terms, including their refund policies.

10Third-party services

ContoZ uses some services from other companies, such as notifications and maps, as described in our Privacy Policy. App stores and your phone's software have their own terms. We are not responsible for services we don't control.

11Suspension and termination

You can stop using ContoZ at any time and ask us to delete your account as described in the Privacy Policy.

We may suspend or terminate your access, with or without notice, if you breach these terms, if your use puts other people or the Service at risk, or if we are required to by law. Where it is safe and lawful, we will tell you why. Sections that by their nature should survive termination, including content licences until deletion, disclaimers, limitation of liability and disputes, will survive.

12Disclaimers

We work hard to keep ContoZ fast, private and reliable, but the Service is provided "as is" and "as available". To the fullest extent permitted by law, we make no warranties, express or implied, including about uninterrupted availability, fitness for a particular purpose or non-infringement.

Features such as live location, heartbeats and notifications depend on your device, its settings and network conditions, and may be delayed or unavailable. Do not rely on ContoZ for emergencies or for anyone's safety.

13Limitation of liability

To the fullest extent permitted by law, ContoZ will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of data, goodwill or profits, arising from your use of, or inability to use, the Service.

Our total liability for any claim relating to the Service is limited to the greater of the amount you paid us in the twelve months before the claim, or INR 5,000. Nothing in these terms limits liability that cannot be limited by law.

14Indemnity

To the extent permitted by law, you agree to indemnify ContoZ against claims, losses and costs, including reasonable legal fees, arising from your content, your misuse of the Service or your breach of these terms.

15Governing law and disputes

These terms are governed by the laws of India. If a dispute arises, please contact us first at legal@contoz.app; most concerns can be resolved quickly and informally. If we cannot resolve it within 30 days, the dispute will be subject to the exclusive jurisdiction of the competent courts in India, without affecting any mandatory rights you have under the law of the country where you live.

16Changes to these terms

We may update these terms as ContoZ evolves. For material changes, we will notify you in the app or by email before they take effect. If you keep using the Service after the effective date, you accept the updated terms; if you do not agree, you can stop using ContoZ and delete your account.

17Contact